We offer FREE UPS GROUND SHIPPING
on Some orders . To qualify, your order must ship to an address in the
Lower 48 United States via Ground UPS . No other shipping
options or destinations qualify for free shipping.
Residents
of Alaska, Hawaii, Foreign Countries and those using an APO
address, your shipping options are UPS Next Day Air, UPS 2nd Day Air, or Express or Priority Mail.
The shipping charges for your orders are estimates only. We will inform you of your
exact charges
prior to shipping your order. We will require your acceptance of these
charges before your order can be processed.
Shipping Options and Delivery Times
The map below shows approximate delivery time for ground shipments from our warehouse to your area. Orders placed before 3:00pm Eastern Time Monday-Friday that are shipping Next Day Air, 2nd Day Air or 3 Day Select will ship the same day. Orders placed after 3:00pm Eastern time requesting these shipping options will ship the next business day. Orders requesting Ground shipping will ship within two business days, please add this to your estimated delivery time. For example, if you live in Michigan and place an order on Monday and request Ground shipping, you order will ship on or before
Wednesday and should arrive three Business Days later.
When You Can Expect To Receive Your Order
Orders placed before 3:00pm Eastern Time Monday-Friday that are shipping Next Day Air, 2nd Day Air or 3-Day Select will ship the same day. Orders placed after 3:00pm Eastern Time requesting these shipping options will ship the next business day. UPS does not deliver packages
on weekends unless you selected Next Day Air Saturday Delivery. In addition, UPS does not deliver packages on Holidays.
Next Day Air: UPS does not deliver packages on weekends except for Next Day Air Saturday Delivery. If you are placing an order after 3:00pm on a Thursday requesting Next Day Air and you want your order delivered on Saturday, please indicate in the "Comment" section of our order form that you want Saturday Delivery. UPS charges an extra $12.50 for this service and this will be added to your shipping charges.
Orders requesting UPS Ground, Priority or Express Mail or orders
for items that are drop shipped by the manufacturer (see below) will ship within
two business days.
Residents
of Alaska, Hawaii, Foreign Countries and those using an APO
address.
Your shipping option will be UPS Next Day Air, UPS 2nd Day Air, or Express or Priority Mail.
The shipping charges in your Shopping Cart are estimates only. We will
email you with your
exact shipping charges
prior to shipping your order. We will require your acceptance of these
shipping charges before your order can be processed.
We are unable to ship any PetSafe
products to Japan and cannot ship electronic pet products to Australia. If
you are in either of these countries, please
Click Here
for product availability. If your order is shipping outside the United
States, you may be required to pay duties, taxes and other fees. These
costs will be your responsibility.
After your order has shipped, we will email you the UPS tracking
number, if your order is shipping via UPS. If you do not have your UPS tracking
number available, you can track your order on our web site by going to
Order Tracking. Online order tracking is available only if
your order is shipping via UPS. If your order is shipping via
Priority or Express Mail, tracking information is not available on our web site
however we will email you the tracking number so you can track your order with
the Post Office at www.usps.com.
Delivery time listed below is for Ground UPS service and is based on business days and does not include the day your order was shipped.
Shipping charges are based on the weight of the item(s) ordered, shipping method selected and delivery destination. Your shipping charges are downloaded directly from UPS at the time you place your order to assure accuracy.
We do not make a profit on shipping charges. If a customer provides us with an incorrect shipping address and we are assessed additional charges by UPS, we will charge the customer's credit card for the additional charges.
